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Forums >> Revit Building >> Technical Support >> Corrupted file
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Joined: Wed, Oct 19, 2005
16 Posts
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how do you go about sending a corrupted file to autodesk to be analyse and repair
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Joined: Wed, Mar 15, 2006
50 Posts
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i couldn't open my file in Revit 2009, contacted my dealer, they tried to open it and after they did not sicceed, they forwarded it to Autodesk. The file was repaired.
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Joined: Mon, Jan 12, 2004
2889 Posts
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Alternatively log into subscription centre, create a Support Request, request an FTP site, then upload your file and they''ll fix it then. This bypasses your reseller.
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Chris.
Co-Founder | BIM Consultant | Software Designer  B. Arch)
Xrev Revit API Addins | Revit Rants |
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Joined: Tue, Nov 7, 2006
456 Posts
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Oops. You normally have back-up saved somewhere. Depending on how often your back-up saves, you would at least get something. If you only need to try if Autodesk can fix it or not, hope for the worse. Check your Temp files (if your running XP). Rename back-up with permission if you are working in teams. If you are working in teams, chances are your team-mates might have saved something, somewhere. Thanks, Mhans
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