Forums >> Revit Systems >> Technical Support >> Revit City Website will NOT OPEN on My college’s internet server

Sshaw9880

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Joined: Mon, Apr 14, 2014
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Hello I'm a concerned student,

I'm working with the tech support at my school and we cannot seem to figure out why Revit City Website will not connect with our internet server? We were able to use the website this past fall yet for some reason now we are unable to connect. The tech guys at my school checked the firewall, (no problem there) and I always have the tracing number to my school.

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Typhoon

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Joined: Tue, May 22, 2007
5921 Posts

I am a moderator at RevitCITY.

Your problem appears to be that your IP address has been blocked.

Part of my volunteer duties are to monitor the chat room. The chat room is provided as a tool for RevitCity users for instant Revit relevant communication.

Lately we have been having problems with students who come into the chat area and are abusive, vulgar or just disruptive. We advise the users when they open a chat session to "Please remember that RevitCity.com is a resource to the professional community, keep your language clean and appropriate."When users do not follow these rules we will ban them which results in a ban of the IP address.

If the user is really vulgar or verbally abusive, we do not warn them. If they are just being disruptive, we try to give fair warning explaining what a ban will do. Sometimes that is enough.

Anytime a user is banned from the chat, that IP address is also banned from the site.

We had to do this because banning people only from the chat was causing problems. The offending student that was banned from the chat would often go to the forums and start posting offending content there.

We know that RevitCITY is a great tool for students and we want you to be able to use it. I realize that this is affecting more than the offending student but we can not just ban individual students.

In order to lift the ban, we need the offending student's username.

We also want the class instructor to get involved so that they are aware that their students are causing problems on the site during class time and if they don’t want to loose privileges to the site for their whole class again, they need to monitor what’s going on in the class better.

There are over 550 users that have been banned. We do not have a means to list these.

If you can identify the offending student's user-name and agree to monitor your students, we can lift the ban. 

 WE MUST HAVE THE USER NAME OF THE OFFENDING PARTY TO LIFT THE BAN AND YOUR I.P. ADDRESS.

If you agree to this, please respond to the RevitCity address.

Sincerely,

RevitCity.com Moderator

-----------------------------------

I Hope and I Wish to LEARN  more, and more, and more.... REVIT

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