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Forums >> Revit Building >> Technical Support >> Cloud Rendering Error: A problem Occurred, the file could not be translated. -1
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Joined: Tue, Apr 26, 2011
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This is my first project working in Revit 2014 and the transition has been seamless until I tried to render in Cloud. I'm getting the error "A problem Occurred, the file could not be translated. -1" when I try to send to cloud. I have SP1 installed which from other forums seems to be the fix, but that did not work. Another answer I found was to Check that my user name didn't have any odd characters which is doesn't. If anyone else if getting this error or knows a solution I would greatly appreciate a response. Since its NYE and I would like to get this rendering done today and I find it odd that no other fixes have been posted even tho this problem has been documented for months on the Autodesk 360 forum.
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Joined: Fri, Nov 12, 2010
1749 Posts
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There are 2 service packs for 2014, download them both first and see if that fixes your problem
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Joined: Tue, Apr 26, 2011
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Thanks for your quick response. I have to wait for my IT person to install the Update Release 2 so that will have to wait till Thursday. Ugh... I'll let you know if that works.
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Joined: Tue, Apr 26, 2011
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That fixed the problem. Thank you!
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