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Forums >> Revit Building >> Technical Support >> Reverted to demo version after fixing error problem 2011
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Joined: Wed, Jul 1, 2009
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I have been learning Revit using the Autodesk assistance program. I recently started getting an unrecoverable error message at the startup screen. After researching I found the common solution to this fix was to delete the WSCCommCntrData and UIState files as directed. However, once I did this I am stuck in demo mode so can't save anything. How do I get back the student version?
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Joined: Thu, Mar 17, 2005
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Hmmm, don't know about WSCCommCntrData but I believe deleting the UIState file(s) just resets the ribbon and quick access toolbar back to the original installed configuration. A re-install is probably worth a try. The 'student version' of autodesk products have their own behaviour. Maybe contact the people you got the software from? In Canada there are only two Educational Resellers and the US probably have 3-4.
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Joined: Fri, Feb 10, 2006
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did you try re-resgistering the software?
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Joined: Wed, Jul 1, 2009
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I was able to fix this finally. The first thing I had done before deleting the files listed was to reinstall the program. After I deleted the files was when I posted this. So after deleting the files and then reinstalling, the program works again. As a warning, I also tried reinstalling the older 2010 version and just as it was finishing, I got a blue screen crash and was not able to start up my computer except in safe mode. Luckily I had a restore point that worked, I had done a couple of restores when trying to figure out why Revit wasn't working. This wasn't a one time deal either, I tried installing the 2010 version again and another blue screen crash. Very scary, Autodesk should look into what in their download program is causing a system crash.
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Joined: Fri, Sep 3, 2010
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JsBach- here's a little secret- (big secret actually)- and never have that kind of problem again.. 1. get windows 7 if you don't already have it.. because window 7 will nearly automatically reinstall itself.. 2. get the utility program for your system C: hard drive- and zero fill that drive.. 3. pop in the win 7 disk- type in the product code- come back in 15 minutes.. 4. install revit.. 5. be the happiest revit user at revit city..
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Joined: Fri, Sep 3, 2010
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JsBach- hopfully you don't say- like many revit users say: "oh i can't do that no matter how easy or how perfect it solves my problems because i would lose all my work and all my projects" just get out of the bad habit of saving your work to your C: drive and into the good habit of saving your work to an external drive.. and always back-up that first external drive to a second external drive in case one of them fail.. imagine there's no crashes it isn't hard to do nothing to waste time for and no blue screens too
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