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Forums >> Revit Building >> Technical Support >> A required resource was unavailable. Crash on 32 bit Operating System

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Wed, Jul 14, 2010 at 6:12:03 AM | A required resource was unavailable. Crash on 32 bit Operating System

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Typhoon


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Joined: Tue, May 22, 2007
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Published date: 2010-Jul-12 ID: TS15374167

Applies to:

Autodesk® Revit® Architecture 2011

Autodesk® Revit® MEP 2011

Autodesk® Revit® Structure 2011

 

Issue
 

You were working in a Autodesk Revit 2011 product and the product crashed with an error message. This crash occurs when working on a 32 bit system. You received a Customer Error Report dialog following the crash. The two most common messages are:

 

A required resource was unavailable.

 

A fatal error has occurred.  The application will be terminated.  You have the opportunity to save recovery files for all of your changed projects. Would you like to save a recovery file?

 

Solution

 

The following actions can reduce the frequency of these errors:

 

  1. Verify that your graphic card and driver is listed as Supported onGraphics Hardware List.
  2. Switch to a 64 bit operating system and utilize a 64 bit Revit 2011 Product.  

 

If this behavior does occur, please submit a Customer Error Report containing an e-mail address along with a description of the workflow leading up to the crash.  For additional information on the error report process, please see the link below:Customer Error Reporting (CER)For additional assistance please log a support request through Subscription Center or contact your reseller.

 

 Here the original post:  http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=15374167&linkID=9243099&CMP=OTC-RSSSUP01



Edited on: Wed, Jul 14, 2010 at 6:14:34 AM

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