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Forums >> General Discussion >> Revit Project Management >> Updating Families
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![JackctByrd Avatar](user_avatar/164941.jpg)
Joined: Fri, Apr 23, 2010
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I am running Revit 2010 MEP with a Windows 7 O.S. I have downloaded several Revit families to help keep my office current but there becomes an issue when I go to upgrade the file. I'll run through the issue: I download a family From RevitCity.com and place it in folder 'A'. The family is made in a later version of Revit so I open it in my version to update it. Open the file do a simple save and close. Now I need to move the file from folder 'A' to folder 'B'. When I do this through explorer a window pops up saying that it is calculating. It will sit and calculate forever. I have at one time let it do this for 20 mins and I get nothing. To add to the frustration once I try and move it once it bog's my explorer down forcing it to now search for my hard drive, server, favorites, etc... where it normally has it pulled up and ready to use. I than have to shut down my computer to fix this glitch. I have tried to override the file with one that did work and it does the same thing and I have tried to delete it and run into the same issue. An example family that has been giving me trouble is the Artichoke Pendent Light Copper. Any help would be appreciated thank you.
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Joined: Tue, May 16, 2006
13079 Posts
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I read this in another post: windows explorer>tools>folder options>view>check always show icons, never thumbnails. hit apply to folders. No explorer crash, because explorer is trying to create icons from the file content
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![coreed Avatar](user_avatar/14568.jpg)
Joined: Fri, Feb 10, 2006
1874 Posts
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this is from Autodesk and was posted over at Little Details Count. maybe it can be of help also.
The issue you are describing appears to be related to thumbnail previews in Windows Explorer. If you have Windows Explorer set to show thumbnails for files, I would suggest changing the view to details and see if the same issue occurs. (For information on changing the view in Windows Explorer, see the Windows help.) If the issue continues after turning off thumbnail preview, go through the following steps:1. Go to Control Panel.2. Open the Performance Information and Tools Control Panel.3. On the Visual Effects tab, click Custom.4. Verify "Show preview and filters in folder" and "Turn on thumbnails instead of icons" are unchecked.5. Click OK, and restart.
hth
Edited on: Thu, Jun 3, 2010 at 1:57:40 PM
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best regards, coreed,aia bmpArchitects,Inc. "Revit has to be implemented, Not installed." Long Live Revit |
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![JackctByrd Avatar](user_avatar/164941.jpg)
Joined: Fri, Apr 23, 2010
8 Posts No Rating |
Thank you for the help. it was a thumb nail issue. I Customized it and now I have no trouble. Thank you again
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