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Forums >> Revit Building >> Technical Support >> 2010 Crashing every time I try to import a family.
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Joined: Wed, Jun 13, 2007
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it started out in one project. I'd try to import a family (window, furniture, etc.) and as soon as I'd click on the file, Revit would crash. Now it happens in every project. Can anyone advise me? I have stuff to get done on a deadline and don't have time to completely redo it in 2009
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oh yeah, running Windows XP professional (SP3) with all drivers updated (graphics card, mobo, etc.) Pent 4 at 3.2 ghz. 2 gigs of RAM NVIDIA Quadro FX 3400/4400 never had a single problem with either Revit 2008 or 2009
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Joined: Tue, May 22, 2007
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Yeah, there are several threads about this issues, see this: http://www.revitcity.com/forums.php?action=viewthread&thread_id=16027&start=15 See the System Requirements from Autodesk: http://usa.autodesk.com/adsk/servlet/index?siteID=123112&id=12431819
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I have tried options presented in that thread (even posted in it myself hehe) and am above the requirements needed for the program. Still crashes every time I try to import a family.
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Xaquin, Can you post your journal file from your latest crash? I will take a quick look for ya.
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I hate to say it, but I don't know what that is hehe once I find out though, it's really easy to replicate a crash
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if you go to Program Files/Autodesk Revit Architecture 2010/Journals it will be a .txt file with the latest time on it
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ah ha! found it =) here is the last page of it (there are several more before it, and if you want, I can post them here too) 'E 24-Jul-2009 14:19:14.182; 0:< Jrn.PushButton "ToolBar , {}{} , Dialog_Family_ManyInstDbar" _ , "Load..., Control_Family_FamilyLoad" ' 0:< DBG_WARN: Could not create a bitmap. Probably memory is low. Trying to free triangles memory.: line 79 of .\PreviewUtil.cpp. ' 0:< DBG_WARN: Could not create a bitmap. Probably memory is low.: line 88 of .\PreviewUtil.cpp. ' 0:< Exception occurred ' 0:< ExceptionCode=0xc0000005 ExceptionFlags=0x00000000 ExceptionAddress=7CA3ECBD ' 0:< System (KB) [Available / Total ] [Revit Memory Usage (KB) ---------------- ] ' 0:< RAM Statistics: 577776 / 2095188 464832=InUse 466672=Peak 1052580=DeltaForRevit ' 0:< VM Statistics: 1285820 / 2097024 408640=InUse 416092=Peak 402564=DeltaForRevit ' 0:< funcUnhandledExceptionFilter is executed in a non-main thread (id = 3036, tag = AFileNavDialogBase::DoModal). ' 0:< VM Delta: Available -13 MB -> 1257 MB, Used +9 MB -> 401 MB ' 0:< Got a message. Go to the crash protection! ' 0:< System (KB) [Available / Total ] [Revit Memory Usage (KB) ---------------- ] ' 0:< RAM Statistics: 577964 / 2095188 475420=InUse 485536=Peak 1041804=DeltaForRevit ' 0:< VM Statistics: 1288688 / 2097024 410616=InUse 420640=Peak 397720=DeltaForRevit ' 0:< 1DE63AE0 CompactMemoryManager Memory Statistics: 131072 KB with 4096 KB view ' 0:< num open transaction groups is 0 ' 0:< num open transaction groups is 0 ' 0:< MessageBox "An unrecoverable error has occurred. The program will now be terminated. All of your data has been recently saved, so there is no need to create recovery files." ' 1:--API application event DialogBoxShowing returned status DidNotRaise 'H 24-Jul-2009 14:20:18.839; 0:< Jrn.Data "MessageBox" _ , "IDOK", "An unrecoverable error has occurred. The program will now be terminated. All of your data has been recently saved, so there is no need to create recovery files." 'C 24-Jul-2009 14:20:18.855; 0:< program terminated
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increasing your virtual RAM may help the problem, but I recommend getting more physical RAM. You don't have enough thats for sure.
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yeah =/ I oughta know by now that 'reccommended' is computerese for 'required'
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