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Forums >> Revit Structure >> Technical Support >> Keynotes Deleted at Save to Central in Worksharing Environment!!!$!@ Please Help
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Joined: Thu, Oct 19, 2006
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I work at a structural engineering firm that is slowly taking more and more Revit work. For a while I was the only one operating the software and I had kenoted items using a user defined method linked to a keynote txt file on a per job basis. Our keynotes are not standard and are always project and sheet specific. This always worked fine. (Also it was always in 2008 and prior) We have grown to the point where there is another user now and in the process of finishing the project we started losing large amounts of keynote symbols at a save to central. We're not sure if it is a problem with how we coordinated adding keynotes? We both would add keynotes and alter the original text file. Maybe it was in the loading and reloading of that. But we never added keynotes to the same sheet as the other operator. Maybe this is just somthing in 2009 that's broke? Maybe it's somthing else? We ended up adding keynotes to the sheet and exporting them to a cad file to import into the revit view so that no matter what we would have the info shown and wouldn't worry about it deleting at the end of our tight timeline. In the future we wish we could still use the process we've been using.... What can it be? What do we need to do?
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Sorry but your post is not clear. You don't rally say what is happening.
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Sorry I wasn't clear.
We have keynoted a number of sheets and they get deleted for an unknown reason.
I've keynoted in the same way a number of times before and never had this problem.
This is the first project we have work shared in.
I wish I knew why this was happening.
If there's more I can tell you that would help me explain this better please let me know.
Thanks
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You say that more than one of you edit the same keynote file. The first obvious question is - are any of you editing a file already opened by another member and then possibly re-writing the file? The second question is, are you sure you are using the same keynote file? The path would have to be a network path - not local. It really sounds like you each have copies of the keynote file but one or both of them is local.
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We are both Loading from the same .txt file on a network drive. I wasn't clear about it in earlier posts but I have been the only user altering the actual .txt file as the notes evolved. We do refresh the link independantly though. I wondered if reloading the txt file + saving to central on more than one machine in some wrong order could confuse the keynotes enough to delete themselves. This seems like a glitch. But I wonder what I could be missing? Thanks for your time and attention
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We have been using key noting on many projects over a couple of years without any problems but we still don't have one that far along in 2009. I hope it isn't a problem. If nobody else has experience in this here or on the AUGI site then I suggest you report it to AutoDESK.
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Do you use user defined per sheet type of entry? Do you also update your txt file during the progress of your project? Have you always workshared? What is the best contact in order to reach autodesk about this sort of thing?
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Answer to first 3 questions - Yes. Under your help tab is a Support Request. Use that.
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Thanks WW If anyone else reads this I'm open to any new thoughts. Especially if anyone experienced this!
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don't refresh the link. you might have better luck editing the txt file and then reopening the project/revit. refreshing might be losing the previous ties. see if it fixes the problem.
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How are you "Reloading" the txt file? If you each pick a different file and then save you could be purging out the keynotes... Also are the keynotes being removed or the new sheets? Nick
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Lunchtrayrider - that's not a bad idea when we get some time to play detective I'll try and force the delete to repeat and see if it will not occur using that method thanks nkramer - the way that we "reload" the text file is by going to the keynote settings where the file is linked going into the "browse" folder going outside the file folder then going back into the file folder and selecting the same orginal file. I am sure that we are using the same file at the same location. How frustrating.
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From what I have been told reselecting the same text file does not reload the file (at least completly). If you want to get it to work you have to load a second file and then go back and reload the first... Reloading using your method could be the issue. Even though its a pain we tend to close and reopen the file after updateing the text. One way to help with the perpetual additions is to place a bunch of blank keynotes in the text file to begin with. We use a quasi CSI format with ##.## where the first two #s are the CSI division and the second two #s are project specific. So the "blank" text file looks something like this: 02 Division 02 - Existing Conditions02.01 Sample Text 0202.02 Sample Text 02 I find that 5-10 blanks on the initial text file help. That when I need to use 02.01 I can in Revit and then go in and modify the text file. When I run out of blanks I have to close the Revit file and reopen.... Not that that will fix your problem nessisarily, but just a thought. Nick
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okay now im almost 100% sure that your reloading method is the problem. you should really be restarting revit (im not sure there is another reload method, someone can correct me if so). its thinking its finding a new file and probably wiping out the old information.
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I have always loaded the file while being in REVIT and never had a problem. You don't have to switch files either. Just make sure you actually load the edited file. To do that, you actually have to browse for it and click open when it shows up correctly. If you don't hit open, you haven't loaded it.
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